Protect
Reliable Coverage,
Seamless Experience
in the Device Protection business – Since 2014
claims processed
Available in
Malaysia and Thailand
Our Core Services
01
Full Risk Insurance
Provides all-in-one coverage for accidental damage, liquid damage, screen cracks, and attended theft, ensuring total peace of mind for device owners.
02
Extended Warranty
Extends standard manufacturer’s warranty with repairs performed by authorised service centres using original parts to ensure quality and reliability.
03
TPA & Fulfilment Services
End-to-end enrolment and policy management, claims processing, customer service, reporting and analytics, plus device repair and replacement support.
04
White Label
Customisable branding with full billing and payment integration, analytics reporting, and channel support for seamless programme deployment.
05
DTC Swap Protect
A direct-to-consumer model powered by a fully digital web app, offering flexible payment options and a seamless customer experience.
06
Reinsurance
Mobile device reinsurance solutions featuring dynamic risk and pricing models, licensed under the Labuan Financial Services Authority.
What is Swap Protect?
Swap Protect offers comprehensive coverage for your device against theft, liquid damage, and physical damage, even when these incidents are not covered by the manufacturer’s warranty. We ensure your device is protected in the face of unexpected events.
What Swap Protect Covers
& Verification
Why Work with Swap Asia as a Device Protection Partner?
We provide a robust claims platform to offer reliable device protection, ensuring a fast, smooth, and trustworthy experience for all users.
Our flexible platform offers customers multiple claims fulfilment options, allowing them to choose whether to swap their existing device or receive a replacement when making a claim.
We partner only with OEM-authorised service centers to guarantee all device repairs are performed by certified experts using genuine parts, ensuring quality and warranty preservation.
Our Device Protection services strictly adhere to all local and regional regulations, guaranteeing fully compliant, secure coverage and customer confidence.
